![]() No matter how great GMail and hosted Exchange are, anything can fail. When it comes to such things, better not have all of your eggs in the same basket. Emergency Mail HostingĮ-mail has become a critical business system. If an employee quits unexpectedly, you can revoke his access to all business systems in one place. If an employee forgets his password, you can change it. With SSO, you have a master account that can change access levels and passwords for subordinate users. Without SSO, it is possible for an employee to change a password to a critical system, then disappear-leaving you locked out of your own stuff! Managing Domain Users With Active DirectoryĪ single sign-on (SSO) service (like Microsoft’s Active Directory) allows management of multiple user accounts from one place. Here are a few popular VOIP services in 2017: This can be a life-saver during a natural disaster or a prolonged internet outage. Most voice over IP (VOIP) services have a routing feature where you can quickly re-route your office number to your computer, a cell phone, or another land line when the office is down. In many cases, having a spare on-hand is less stressful and more economical than keeping up a “four-hour support” contract. I have had vendors ( names withheld to protect the guilty) tell me that by answering my call within four hours they have fulfilled their obligation, and that the actual replacement part will not arrive until next week! Some enterprise support contracts will “guarantee” four-hour support windows. If it’s in the budget, having a pre-configured spare that can be quickly swapped-in can be a worthwhile investment.
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